Last Updated: April 24, 2025
At seocopywritingservices.org ("Website"), operated by SEO Copywriting Services ("we," "us," or "our"), we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable data protection laws. By using our Website or engaging our services, you consent to the practices described in this Privacy Policy.
This Privacy Policy is effective as of April 24, 2025, and applies to all users of our Website and services, including individuals, businesses, or other entities.
1. Definitions
For the purposes of this Privacy Policy:
- "Personal Data" refers to any data, whether true or not, about an individual who can be identified from that data or from that data in combination with other information to which we have or are likely to have access.
- "Services" refers to the professional services we provide, including SEO copywriting, content creation, and digital marketing services.
- "Third Parties" refers to external entities, such as service providers or business partners, with whom we may share your data as described in this Privacy Policy.
2. Personal Data We Collect
We collect Personal Data to provide and improve our Website and Services. The types of Personal Data we may collect include:
- Contact Information: Name, email address, phone number, and company name, provided when you contact us, request a quote, or engage our Services.
- Business Information: Details about your business, such as website URL, target audience, or marketing goals, provided during service consultations or project onboarding.
- Payment Information: Billing details, such as credit card information or bank account details, processed through secure third-party payment providers when you pay for our Services.
- Usage Data: Information about how you interact with our Website, such as IP address, browser type, device information, pages visited, and time spent on the Website, collected automatically through cookies and similar technologies.
- Correspondence Data: Information contained in emails, forms, or other communications you send to us, including feedback, inquiries, or support requests.
We collect Personal Data directly from you when you provide it voluntarily (e.g., through forms or emails) or automatically through your use of the Website. We do not collect sensitive Personal Data (e.g., racial or ethnic origins, religious beliefs, or health data) unless explicitly required for a specific Service and with your express consent.
3. How We Use Your Personal Data
We use your Personal Data for the following purposes, in compliance with the PDPA:
- To Provide Services: To deliver SEO copywriting, content creation, and other services as outlined in our Service Agreements, including communicating with you about project progress and deliverables.
- To Process Payments: To facilitate billing and payment processing for our Services through secure third-party payment providers.
- To Improve Our Website and Services: To analyze usage data to enhance Website functionality, user experience, and service offerings.
- To Communicate: To respond to your inquiries, provide updates about our Services, or send marketing communications (with your consent, where required).
- To Comply with Legal Obligations: To meet regulatory requirements, such as tax reporting or responding to lawful requests from authorities.
- To Protect Our Rights: To enforce our Terms and Conditions, prevent fraud, or defend against legal claims.
We will only use your Personal Data for the purposes for which it was collected or for purposes compatible with those disclosed, unless we obtain your consent for a new purpose or as permitted by law.
4. Disclosure of Personal Data
We may disclose your Personal Data to Third Parties in the following circumstances:
- Service Providers: To trusted third-party providers who assist us in delivering Services, such as payment processors, cloud storage providers, or analytics platforms. These providers are contractually obligated to protect your Personal Data and use it only for the purposes we specify.
- Business Partners: To partners involved in joint projects, with your consent or as necessary to fulfill a Service Agreement.
- Legal Requirements: To comply with applicable laws, regulations, or legal processes, such as responding to subpoenas or requests from Singapore authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your Personal Data may be transferred to the acquiring entity, subject to appropriate safeguards.
- Protection of Rights: To protect our rights, property, or safety, or that of our users or the public, as permitted by law.
We do not sell, rent, or trade your Personal Data to Third Parties for marketing purposes. Any disclosure of Personal Data will be conducted in compliance with the PDPA and with appropriate safeguards in place.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience and collect usage data. Cookies are small data files stored on your device that help us understand how you use our Website. We use:
- Essential Cookies: Necessary for the Website to function, such as maintaining your session or enabling secure transactions.
- Analytics Cookies: To collect anonymized data about Website usage, such as page views and click patterns, to improve our services.
- Marketing Cookies: To deliver personalized advertisements or content, only with your consent.
You can manage cookie preferences through your browser settings or our Website’s cookie consent tool (if available). Disabling cookies may affect your ability to use certain Website features. For more information, please contact us at [email protected].
6. Data Security
We implement reasonable technical, administrative, and physical measures to protect your Personal Data from unauthorized access, use, disclosure, or loss. These measures include:
- Encryption of sensitive data (e.g., payment information) during transmission and storage.
- Access controls to limit who can view or process your Personal Data.
- Regular security assessments and updates to our systems.
Despite these measures, no online system is completely secure. We cannot guarantee the absolute security of your Personal Data, and you share data with us at your own risk. If we become aware of a data breach, we will notify you and the Personal Data Protection Commission (PDPC) of Singapore as required by the PDPA.
7. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. For example:
- Contact and business information may be retained for the duration of our business relationship and up to 7 years thereafter to comply with tax and accounting laws.
- Usage data may be retained in anonymized form for analytics purposes.
When Personal Data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.
8. Your Rights Under the PDPA
As a data subject under the PDPA, you have the following rights regarding your Personal Data:
- Access: Request access to the Personal Data we hold about you and information about how it is used.
- Correction: Request correction of inaccurate or incomplete Personal Data.
- Withdrawal of Consent: Withdraw your consent for us to process your Personal Data, where processing is based on consent. This may limit our ability to provide certain Services.
- Complaint: Lodge a complaint with us or the PDPC if you believe your Personal Data has been mishandled.
To exercise these rights, please contact us at [email protected] with your request. We will respond within 30 days, subject to verification of your identity. Note that some rights may be subject to legal limitations (e.g., we may retain data required for legal compliance).
9. International Data Transfers
As a Singapore-based business, we primarily process Personal Data within Singapore. However, some of our service providers (e.g., cloud storage or payment processors) may be located outside Singapore. When transferring Personal Data overseas, we ensure that:
- The recipient is subject to data protection standards comparable to the PDPA.
- Appropriate safeguards, such as contractual agreements, are in place to protect your Personal Data.
By using our Website or Services, you consent to the transfer of your Personal Data to countries outside Singapore for the purposes described in this Privacy Policy.
10. Third-Party Links
Our Website may contain links to third-party websites or services (e.g., payment processors or social media platforms). We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
11. Children’s Privacy
Our Website and Services are not intended for individuals under the age of 16. We do not knowingly collect Personal Data from children. If we become aware that we have collected Personal Data from a child without parental consent, we will take steps to delete it promptly. If you believe we have inadvertently collected data from a child, please contact us at [email protected].
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. The updated Privacy Policy will be posted on this page with the effective date. We encourage you to review this page periodically. Your continued use of our Website or Services after the effective date constitutes your acceptance of the revised Privacy Policy.
If we make material changes that significantly affect your rights, we will notify you via email or a prominent notice on our Website before the changes take effect.
13. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, your Personal Data, or our data practices, please contact our Data Protection Officer at:
Email: [email protected]
We aim to respond to all inquiries within three (3) business days. For urgent matters, please indicate "Urgent: Privacy Request" in the subject line of your email.
You may also contact the Personal Data Protection Commission (PDPC) of Singapore for complaints or further assistance:
PDPC Website: www.pdpc.gov.sg